The Pros Closet Reviews
(Rated by 2543 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Return Policy4.5
- Good Value4.5
- Shipping & Delivery4.6
- Customer Service5.0
Recent Customer Reviews (11)
Thomas Herman
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Svandís Guðmundsdóttir
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Bernd Kruger
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Marie König
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Calimero Pisani
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Nicole Hart
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Tami Hollingsworth
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Kristin Larson
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Shelby Wolf
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Lucy Akhtar
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Payment Methods
Accepted Payment Options:
Prices for items on Theproscloset.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For The Pros Closet credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
The Pros Closet Pros & Cons
Pros
1
Certified Pre-Owned Bikes: The Pro's Closet offers Certified Pre-Owned (CPO) bikes that undergo a 141-step inspection process to ensure quality and safety.
2
Detailed Listings: Each bike is listed with close-up photos of every component and detailed information about scratches, dents, and dings.
3
Excellent Customer Service: The company is commended for its amazing customer service, fast shipping, and prompt issue resolution.
4
Variety of Brands and Styles: The Pro's Closet offers a variety of brands and styles to cater to different customer preferences.
5
Guaranteed Buyback Program: They offer an 18-month trade-in program with guaranteed buyback value, providing flexibility for customers.
6
Fair Offers: Customers report receiving fair offers for their bikes, with options for cash, store credit, or credit towards purchase at participating bike shops.
7
Hassle-Free Shopping: The website provides a hassle-free shopping experience with detailed information and live chat support.
CONS
1
Cost: While the prices reflect the quality and condition of the bikes, they might be higher than what you could get by selling directly to a private party.
2
Limited Customization: Buying a used bike online may not be suitable for those looking for a fully customized bike.
3
Restocking Fees: Returns may incur a restocking fee of up to 25% if items are not returned in the proper condition.
The Pros Closet Features and Benefits
Features
Certified Pre-Owned Bikes
Undergo a 141-step inspection process, cleaning, tuning, testing, and replacement of worn parts to ensure quality and safety.
Detailed Listings
Include close-up photos of every component and detailed information about scratches, dents, and dings.
Excellent Customer Service
Provides amazing service, fast shipping, prompt issue resolution, support via phone, email, and chat for a seamless experience.
Variety of Brands and Styles
Offers a wide range of brands, styles, mountain bikes, road bikes, hybrid bikes, e-bikes, triathlon bikes, frames, wheels, tires, and parts.
Guaranteed Buyback Program
18-month trade-in program with guaranteed buyback value, providing flexibility for customers.
Fair Offers
Receives fair offers for bikes with options for cash, store credit, or credit towards purchase.
Hassle-Free Shopping
Provides detailed information, live chat support, and convenience of home delivery.
Buy and Sell Platform
Allows users to buy and sell bikes, keeping excitement alive and ensuring high-quality bikes.
Huge Discounts
Offers bikes at cheaper prices than other retailers or in better condition than second-hand shops.
30-Day Return Policy
Risk-free 30-day satisfaction guarantee with full refund or store credit (shipping deducted, conditions apply).
Financing Plans
Available through Affirm for flexible purchasing.
Competitive Pricing
Affordable prices offering value for money on new and certified pre-owned bikes.